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SJWater Hub

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SJWaterHUB has launched!

Use SJWaterHUB to pay your bill, track your water usage and manage your accounts — all in one spot. 

  • Better account management and bill payment tools

And once your smart meter is installed: 

  • Access your daily water data
  • Set alerts for unplanned water use
  • Sign up for notifications indicating a possible leak
Go to the SJWaterHub

 

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New Login Page

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FAQs

  • Register and log into SJWaterHUB to pay your water bill.

  • You’ll need a username and password.

  • Customers who currently pay their bill online will now need to pay their bill through SJWaterHUB. New users will need to create a profile. Existing users can continue to use current usernames and passwords. Everyone will need to register and use SJWaterHUB to pay and view bills online.

  • Follow the steps below.

If you’ve been using Invoice Cloud:

  • Go to sjwaterHUB.com. 
  • Enter your Invoice Cloud Username and Password, then Log In.
  • The Forgot Password box will appear (this only happens the first time you log into SJWaterHUB). Click OK.
  • Check your email for password reset instructions. You’ll need to enter a new password, then Submit.
  • You will be redirected back to the SJWaterHUB login page.
  • Enter your Username and NEW Password, then Log In.

Success! You should now be on the Account Summary page!

If you have NOT been using Invoice Cloud:

  • Go to sjwaterHUB.com
    • Click on Create a Profile.
  • Enter all required information, then Submit.  
  • Check your email for email verification code.
    • Enter the verification code, then Verify Code.
  • Once the code is verified, the registration is complete, then Go to Account Login.
  • This takes you back to the SJWaterHUB login page.
    • Enter your Username and Password, then Login.

Success! You should now be on the Account Summary page!

Find more FAQs here.

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Smart Meters

Smart meters allow you to see how much water you use – from laundry to irrigation. Learn more about your water use, and when your meter will be installed here. 

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User Guide

If you need more help, we’ll have user guides with step-by-step instructions. Our helpful Customer Service team is also available at (408) 279-7900 or email us at: customer.service@sjwater.com. 

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Helpful Videos

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New to SJWaterHUB?

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Already have an online account with Invoice Cloud?

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Link an Account to Your Profile

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