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Bill Pay Get Help

Bill Pay

Customer Care

Customer Care

Helpful links for your bill, services, and support.

Your Bill

Billing & Payments
Conveniently pay your bill online.
PromisePay Payment Plans / Water Bill Payment Help
Get help paying your water bill.
How to Read Your Bill
A guide to understanding your water bill.
Tarriff Book
Find all related Tariff, Table of Contents and Rules filings.

Your Service

Customer Care Overview
Helpful information for customers – start here!
Start, Stop or Transfer Service
Forms for starting, stopping or changing your service.
Rates & Regulations
Learn more about your water rates and the regulatory process.

Smart Meters
Maps and information on our smart meter rollout.
Water Quality
Learn more about your water quality.

Outage Updates
Learn more News & Media
News & Media Contact Us
Contact Us
Work With Us

Work With Us

It takes a network of builders and contractors, vendors, community partners, engaged customers and more to help keep the water flowing.

Builders & Contractors
Detailed information for builders and contractors that can help you with your project.
Supplier Diversity
More information on our diverse supplier program.
Our Community Programs
We support local educational, arts, and health and human services organizations.

Who's Responsible for What?
An overview of what customers are responsible for in our network.
Conservation
Learn how you can help conserve water.

Explore Career Options
Learn more
Careers
Our Company

Our Company

San Jose Water is dedicated to being an integral part of and improving the communities we serve.

Our Company Overview
Learn more about San Jose Water.
Corporate Responsibility
An overview of our responsibility to the communities we serve.
Infrastructure
More information on our latest projects and construction.

News & Media
The latest news and information from San Jose Water.
Careers
An overview of employee life and available positions at San Jose Water.
Our Community Programs
We support local educational, arts, and health and human services organizations.

Contact Us
Learn more
Contact Us
Get Help
Customer Care

Customer Care

Helpful links for your bill, services, and support.

Your Bill

Billing & Payments
Conveniently pay your bill online.
PromisePay Payment Plans / Water Bill Payment Help
Get help paying your water bill.
How to Read Your Bill
A guide to understanding your water bill.
Tarriff Book
Find all related Tariff, Table of Contents and Rules filings.

Your Service

Customer Care Overview
Helpful information for customers – start here!
Start, Stop or Transfer Service
Forms for starting, stopping or changing your service.
Rates & Regulations
Learn more about your water rates and the regulatory process.

Smart Meters
Maps and information on our smart meter rollout.
Water Quality
Learn more about your water quality.

Outage Updates
Learn more News & Media
News & Media Contact Us
Contact Us
Work With Us

Work With Us

It takes a network of builders and contractors, vendors, community partners, engaged customers and more to help keep the water flowing.

Builders & Contractors
Detailed information for builders and contractors that can help you with your project.
Supplier Diversity
More information on our diverse supplier program.
Our Community Programs
We support local educational, arts, and health and human services organizations.

Who's Responsible for What?
An overview of what customers are responsible for in our network.
Conservation
Learn how you can help conserve water.

Explore Career Options
Learn more
Careers
Our Company

Our Company

San Jose Water is dedicated to being an integral part of and improving the communities we serve.

Our Company Overview
Learn more about San Jose Water.
Corporate Responsibility
An overview of our responsibility to the communities we serve.
Infrastructure
More information on our latest projects and construction.

News & Media
The latest news and information from San Jose Water.
Careers
An overview of employee life and available positions at San Jose Water.
Our Community Programs
We support local educational, arts, and health and human services organizations.

Contact Us
Learn more
Contact Us

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